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Surveys

Surveys

Often, psychologists develop surveys as a means of gathering data. Surveys are lists of questions to be answered by research participants, and can be delivered as paper-and-pencil questionnaires, administered electronically, or conducted verbally. Generally, the survey itself can be completed in a short time, and the ease of administering a survey makes it easy to collect data from a large number of people.

Types of Surveys

Types of Surveys

Surveys are essential for marking property boundaries near water bodies. Different types of surveys are defined, each with its own function. Land surveys mark the property boundaries, while route surveys determine the position of properties on nearby highways. Topographic surveys create maps by capturing the three-dimensional features of the land. Hydrographic surveys focus on the shapes of underwater areas and the movement of streams through the properties. Mine surveys determine the relative...

Survey Safety

Survey Safety

Surveying near highways, rough terrain, or power lines involves significant risks. Working along highways is particularly dangerous and requires the use of warning signs and flagmen. It is safest to avoid working directly on roads and use offsets whenever possible. When highway work is unavoidable, it must follow all safety guidelines. Surveyors should wear bright clothing, such as orange reflective vests, to ensure visibility to motorists, coworkers, and hunters. In construction zones, wearing...

Data Collection by Survey

Data Collection by Survey

The systematic method of obtaining and analyzing accurate information of a population is called data collection. A survey is a standard method of data collection that involves collecting information from a target human population about their experience, opinion, or knowledge of a product, service, or process. The responses are recorded and interpreted. The most common survey examples are written questionnaires, face-to-face or telephonic conversations, focus groups, and electronic (e-mail or...

Self-Evaluation Maintenance Model

Self-Evaluation Maintenance Model

The Self-Evaluation Maintenance (SEM) model offers a psychological framework to understand how individuals’ self-esteem is influenced by the achievements of others, particularly those with whom they share close personal bonds. The SEM model operates when personal rather than social identity guides individuals. Central to this model is the notion that individuals have an inherent desire to preserve a favorable self-image, which is continuously shaped by interpersonal comparisons and...

Self-Evaluation: Self-Enhancement and Self-Verification

Self-Evaluation: Self-Enhancement and Self-Verification

Social psychologists have documented that feeling good about ourselves and maintaining positive self-esteem is a powerful motivator of human behavior (Tavris & Aronson, 2008). In the United States, members of the predominant culture typically think very highly of themselves and view themselves as good people who are above average on many desirable traits (Ehrlinger, Gilovich, & Ross, 2005). Often, our behavior, attitudes, and beliefs are affected when we experience a threat to our...

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Related Experiment Video

Updated: Jun 27, 2026

Task Interruption and Resumption Paradigm for Testing the Activation and Pursuit of an Abstract Thinking Goal

Task Interruption and Resumption Paradigm for Testing the Activation and Pursuit of an Abstract Thinking Goal

Published on: April 18, 2017

Rethinking satisfaction surveys: minute survey.

Farrokh Alemi¹, Nadir Badr, Sharon Kulesz

¹Department of Health Systems Administration, Georgetown University, Washington, DC 20057, USA. fa@georgetown.edu

Quality Management in Health Care

|November 21, 2008

Summary

The Minute Survey, a two-question patient satisfaction tool, significantly cuts costs and improves response rates. This method offers an 89% cost reduction compared to traditional surveys.

Related Experiment Videos

Last Updated: Jun 27, 2026

Task Interruption and Resumption Paradigm for Testing the Activation and Pursuit of an Abstract Thinking Goal

Task Interruption and Resumption Paradigm for Testing the Activation and Pursuit of an Abstract Thinking Goal

Published on: April 18, 2017

Area of Science:

Health Services Research
Patient Experience Measurement

Background:

Traditional patient satisfaction surveys are costly and time-consuming.
Existing methods like the Consumer Assessment of Healthcare Providers and Systems survey require significant resources.

Purpose of the Study:

To introduce and evaluate the cost-effectiveness and response rates of the Minute Survey.
To assess the Minute Survey's potential to reduce healthcare satisfaction survey expenses.

Main Methods:

The Minute Survey utilizes two questions: overall satisfaction rating and open-ended feedback on care.
Response rates were tracked, ranging from 34% to 77%.
Cost reduction was analyzed by comparing the Minute Survey to the Consumer Assessment of Healthcare Providers and Systems survey, considering factors like printing, mailing, and response rates.

Main Results:

The Minute Survey achieved response rates between 34% and 77%.
This novel approach, combined with analyzing time to dissatisfied patients, may decrease survey costs by up to 89% compared to the Consumer Assessment of Healthcare Providers and Systems survey.

Conclusions:

The Minute Survey offers a cost-effective and efficient method for assessing patient satisfaction.
This tool has the potential to substantially lower the financial burden of patient experience measurement in healthcare settings.