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Hospital management. The reflective practitioner.

I Campbell

    Nursing Standard (Royal College of Nursing (Great Britain) : 1987)
    |January 5, 1991
    PubMed
    Summary
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    This paper explores the collaboration between hospital management and clinical practitioners. Effective leadership requires setting performance standards while valuing clinician feedback to enhance the quality of patient care.

    Area of Science:

    • Healthcare Management
    • Nursing Leadership
    • Organizational Behavior in Healthcare

    Background:

    • The paper discusses the role of management in healthcare organizations.
    • It highlights the importance of the relationship between general managers and nurse managers.
    • The context is the development of 'The reflective practitioner' in hospital settings.

    Purpose of the Study:

    • To describe the liaison between general and nurse managers.
    • To emphasize the dual role of management in providing direction and receiving feedback.
    • To underscore the significance of quality of service as a shared objective.

    Main Methods:

    • Conceptual analysis based on the author's experience as Unit General Manager.
    • Discussion of management principles in a hospital environment.

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  • Exploration of the interaction between managerial and clinical perspectives.
  • Main Results:

    • Management must provide organizational direction and performance parameters.
    • Responsiveness to feedback from practicing clinicians is crucial for effective management.
    • A collaborative approach between managers and practitioners is essential for achieving quality of service.

    Conclusions:

    • Successful hospital management involves a balance between setting standards and incorporating clinical input.
    • Quality of service is a unifying goal for both management and practitioners.
    • Effective liaison between different management levels fosters a better healthcare environment.