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Related Concept Videos

Impression Management Techniques III: Aligning Actions01:29

Impression Management Techniques III: Aligning Actions

Aligning actions are communicative strategies individuals employ to maintain social harmony and preserve personal identity in the face of potential disruptions to social norms. These actions are particularly important in managing social impressions when one's behavior might be seen as inappropriate, incompetent, or morally questionable.Types of Aligning ActionsThe three principal types of aligning actions are disclaimers, accounts, and apologies.DisclaimersDisclaimers are preventive; they are...
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Impression Management Techniques IV: Altercasting

Altercasting is a strategic communication technique in which an individual imposes a specific identity or social role onto another person to influence their behavior and shape the interaction. By presuming a role—such as “responsible leader” or “patient person”—altercasting encourages the target to conform to that identity, often aligning their behavior with the expectations associated with the role. The power of this tactic lies in its subtlety; once a role is assigned, it becomes socially...
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Role of Communication in the Nursing Process II: Planning and Implementation

Several factors are considered while creating a patient's care plan. Motivation is a factor in improving communication, and patients often require encouragement to try different approaches involving significant change. It is essential to involve the patient and family in decisions about the plan of care to determine whether the suggested methods are acceptable. Consider meeting critical comfort and safety needs before introducing new communication methods and techniques. Allow adequate time for...
Managing Impressions01:19

Managing Impressions

Impression management encompasses individuals' deliberate efforts to shape how others perceive them during social interactions. This behavior is often employed to conform to social norms, secure approval, or pursue specific goals. While it involves selective self-presentation, it is not necessarily deceptive; individuals frequently present authentic aspects of themselves that align with situational demands.Common strategies include:Ingratiation: where individuals use flattery or agreeableness...
Persuasion Strategies01:52

Persuasion Strategies

Researchers have tested many persuasion strategies, including the foot-in-the door and the door-in-the-face techniques, in a variety of contexts. Ultimately, the principles are effective in selling products and changing people’s attitude, ideas, and behaviors (Cialdini & Goldstein, 2004).
Strategies of Self-Presentation I: Strategic Self-Presentation01:12

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Strategic self-presentation refers to individuals' intentional efforts to influence how others perceive them. This process is employed in various social and professional settings, such as job interviews, dating, politics, and legal contexts, where individuals seek to shape impressions to gain social or material advantages. While people generally present themselves in ways that align with their authentic characteristics, external factors, such as cognitive load, can hinder their ability to...

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Effectively executing a comprehensive marketing communication strategy.

William R Gombeski1, Jan Taylor, Ami Piccirilli

  • 1Strategic Marketing, UK HealthCare, Lexington, KY 40536, USA. bill.gombeski@uky.edu

Health Marketing Quarterly
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Summary
This summary is machine-generated.

Marketers can improve customer communication and achieve better results by implementing three strategic models for planning, execution, and evaluation. These frameworks enhance accountability and drive marketing success.

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Area of Science:

  • Marketing and Business Communication

Background:

  • Increasing management demand for marketing accountability.
  • Need for effective customer communication strategies.

Purpose of the Study:

  • To present three models for enhancing marketer accountability and customer communication effectiveness.
  • To provide frameworks for strategic planning, execution, and evaluation of marketing communications.

Main Methods:

  • Introduction of three distinct models: 'Identification of Strategic Communication Elements,' 'Business Communication,' and 'Communications Management Process.'

Main Results:

  • Improved strategic and tactical planning in marketing communications.
  • Ensured adherence to key communication principles.
  • Facilitated program evaluation and market research.
  • Enhanced creative thinking for marketing challenges.

Conclusions:

  • Adoption of these models leads to more effective marketing communication activities.
  • The ultimate benefit is an increased likelihood of achieving positive marketing outcomes.
  • These models provide a robust framework for demonstrating marketing accountability.