Related Experiment Video
Updated: Jun 27, 2026

E-Patient Counseling Trial (E-PACO): Computer Based Education versus Nurse Counseling for Patients to Prepare for Colonoscopy
Published on: August 1, 2019
Meeting the challenge: patient education in a diverse America
1Phoenix Children's Hospital, Phoenix, Arizona 85016, USA. flondon@phoenixchildrens.com
Abstract:
As our patient populations become more culturally diverse, it becomes more important to meet the challenge. This article shows how to provide culturally competent patient education by beginning assessment with the 8 Kleinman questions that elicit the patient's explanatory model. It then describes the skills needed to apply the principles of patient-centered care to individualize teaching to the needs, values, and priorities of the patient.
Related Concept Videos
Patient-centered Care
Health Literacy
Barriers to Effective Communication II
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
Introduction To Health Care Delivery System
The Institute of Medicine (IOM) advocates for a patient-centered, effective, safe, timely, equitable, and effective healthcare system. The National Priorities...
Ethical Issues
Ethical Concerns in Healthcare:
Nursing Process for Patient and Caregiver Teaching I: Assessment and Diagnosis
It is critical to determine the patient's learning needs during the assessment. Determination of learning needs compounds data from the...
