Related Experiment Video
Updated: Jun 27, 2026

E-Patient Counseling Trial (E-PACO): Computer Based Education versus Nurse Counseling for Patients to Prepare for Colonoscopy
Published on: August 1, 2019
How to obtain excellent response rates when surveying physicians
1Centre for Studies in Family Medicine, Schulich School of Medicine and Dentistry, The University of Western Ontario, London, Canada. ssccat@uwo.ca
Maximize survey response rates in primary health care research by using monetary incentives and recorded delivery. These methods significantly boost physician participation, improving data quality for practice profile studies.
Area of Science:
- Health Services Research
- Survey Methodology
- Primary Health Care Research
Background:
- Physician surveys are crucial for understanding practice profiles, experiences, and attitudes in primary health care.
- Maximizing survey response rates is essential for the validity and reliability of research findings.
- The Centre for Studies in Family Medicine has conducted multiple physician surveys to gather vital health care data.
Purpose of the Study:
- To identify and implement effective techniques for maximizing response rates in mailed physician surveys.
- To demonstrate the impact of specific strategies on survey return rates in family practice research.
- To provide evidence supporting the use of incentives and recorded delivery in survey research.
Main Methods:
- Conducted four distinct mailed surveys of physicians between 2001 and 2004 using a modified Dillman approach.
- Varied sampling strategies, topics, question types, and response formats across surveys.
- Compared response rates between a survey with no incentives/recorded delivery and those utilizing gift certificates and recorded delivery/registered mail.
Main Results:
- The initial survey without incentives or recorded delivery achieved a 48% response rate.
- Subsequent surveys employing gift certificates and recorded delivery/registered mail achieved significantly higher response rates of 76%, 74%, and 74%.
- Recorded delivery prioritized survey mail, and gift certificates compensated physicians for their time, enhancing appreciation.
Conclusions:
- Monetary incentives (gift certificates) and recorded delivery/registered mail, combined with the Dillman approach, strongly increase physician survey response rates.
- These strategies are recommended for primary health care researchers to improve data quality and justify funding requests.
- Implementing these evidence-based techniques enhances the overall quality and impact of primary health care research.
Related Concept Videos
Surveys
Obedience
Data Collection by Survey
Types of Reports III: Telephone and Verbal Reports
Here's an overview of each type:
Telephone Orders
Dose-Response Relationship: Overview
Dose-Response Relationship: Potency and Efficacy