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CFOs and quality managers: bridging the disconnect
Alan H Rosenstein1, Michelle O'Daniel, Patricia Tyler
1VHA West Coast, Pleasanton, Calif, USA. arosenst@vha.com
Abstract:
A survey of hospitals to assess the impact of selected organizational factors on achieving optimal patient outcomes found several barriers. To improve clinical and financial outcomes healthcare organizations should: Perform a self-assessment and discuss different perspectives and perceptions among stakeholders. Redesign structures and processes that support multidisciplinary input and involvement. Realign roles and responsibilities. Address problem personalities. Ensure open lines of communication among stakeholders.
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