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Are clients truly informed? Communiation tools and risk reduction.
Kathleen A Bonvicini1, Karen Cornell
1Institute for Healthcare Communication, New Haven, CT, USA.
Compendium (Yardley, PA)
|January 14, 2009
Summary
Clear communication in veterinary medicine improves treatment outcomes and reduces malpractice risk. This study presents techniques for better veterinarian-client understanding, drawing from human medical communication strategies.
Area of Science:
- Veterinary Medicine
- Communication Studies
Background:
- Effective doctor-patient communication in human medicine is linked to better treatment success and reduced malpractice.
- This principle has significant implications for veterinary practice, where client understanding is crucial.
Purpose of the Study:
- To adapt and apply communication strategies from human medicine to veterinary practice.
- To provide veterinarians with practical techniques for enhancing client communication and mutual understanding.
Main Methods:
- Review of communication principles established in human medical practice.
- Development of practical communication techniques tailored for veterinary professionals.
- Application of these techniques in a veterinary context.
Main Results:
- Human medical communication models offer valuable frameworks for veterinary practice.
- Specific techniques can be implemented to improve veterinarian-client interactions.
- Enhanced communication can lead to improved client satisfaction and adherence to treatment plans.
Conclusions:
- Implementing evidence-based communication strategies from human medicine can significantly benefit veterinary practice.
- Improved veterinarian-client communication is essential for optimizing animal patient care and practice management.
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