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Are clients truly informed? Communiation tools and risk reduction
Kathleen A Bonvicini1, Karen Cornell
1Institute for Healthcare Communication, New Haven, CT, USA.
Abstract:
Experience in human medicine has shown that clear doctor-patient communication can improve treatment success and lower malpractice risk. The authors apply the lessons learned from human medicine to veterinary practice and present communication techniques to help veterinarians and clients understand each other.
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