Jove
Visualize
Contact Us
JoVE
x logofacebook logolinkedin logoyoutube logo
ABOUT JoVE
OverviewLeadershipBlogJoVE Help Center
AUTHORS
Publishing ProcessEditorial BoardScope & PoliciesPeer ReviewFAQSubmit
LIBRARIANS
TestimonialsSubscriptionsAccessResourcesLibrary Advisory BoardFAQ
RESEARCH
JoVE JournalMethods CollectionsJoVE Encyclopedia of ExperimentsArchive
EDUCATION
JoVE CoreJoVE BusinessJoVE Science EducationJoVE Lab ManualFaculty Resource CenterFaculty Site
Terms & Conditions of Use
Privacy Policy
Policies

Related Concept Videos

Discharge Summary Forms01:31

Discharge Summary Forms

The discharge summary is crucial as it enables a smooth transition from a healthcare facility to a patient's home or another care setting. This critical document facilitates seamless continuity of care, ensuring patients receive the necessary support and attention.
Here's a detailed look at the key components and guidelines for preparing a discharge summary:
Methods of Documentation III: PIE01:21

Methods of Documentation III: PIE

Problem-intervention-evaluation (PIE) is a systematic approach to documentation used in healthcare settings for clinical decision-making and patient care planning. It is a structured approach to organizing patient data based on problems, interventions, and evaluations. Here's a breakdown of its key features and considerations:
Documentation in Long-Term and Home Healthcare Setting01:29

Documentation in Long-Term and Home Healthcare Setting

Documentation in long-term care facilities and home healthcare settings is crucial for ensuring continuous, coordinated, and comprehensive care for patients. Each setting has its specific documentation processes and tools:
Long-Term Care Facilities
Integrated Healthcare System01:20

Integrated Healthcare System

An integrated healthcare system (IHS) is a set of organizations that provides for or arranges to provide coordinated and continuous service to a defined population. The IHS takes responsibility for that particular population's health status and outcome, both clinically and fiscally. An integrated healthcare system is a well-organized, well-coordinated, and collaborative network. The integrated delivery system is a network that connects different healthcare providers to deliver organized,...
Nursing Clinical Information System01:27

Nursing Clinical Information System

Nursing Clinical Information System (NCIS)
A Nursing Clinical Information System (NCIS) is a specialized type of healthcare information system tailored to meet the unique needs of nursing practice. It incorporates the principles of nursing informatics to streamline information management and improve the quality of care delivery.
Critical attributes of NCIS include:
Documentation of Nursing Diagnosis01:10

Documentation of Nursing Diagnosis

The nurse documents nursing diagnoses and enters them into the patient record. The identified patient's nursing diagnosis is either written out with a plan of care or entered into the electronic health record.
In some settings, data-driven computerized decision support systems are in place, allowing for more accurate nursing diagnoses. The database within one of these systems includes diagnostic labels defining characteristics, activities, and indicators for nursing. A nurse enters assessment...

You might also read

Related Articles

Articles linked to this work by shared authors, journal, and citation graph.

Sort by
Same author

Commentary: Muddying the waters: Limitations of secondary subgroup analyses of randomized controlled trials.

JTCVS structural and endovascular·2026
Same author

Ten-Year Anniversary of the Advisory Panel on Healthcare Innovation Report: Assessing Progress and What Is Left to Do.

HealthcarePapers·2026
Same author

Building the Structures and Ecosystem Required for Sustainable Health Innovation in Canada.

HealthcarePapers·2026
Same author

2025 Canadian Surgery Forum: Sept. 17-20, 2025.

Canadian journal of surgery. Journal canadien de chirurgie·2025
Same author

Home-Based Prehabilitation for Older Surgical Patients With Frailty: A Randomized Clinical Trial.

JAMA surgery·2025
Same author

Pilot study evaluating frailty-focused care for hospitalised patients with chronic obstructive pulmonary disease.

BMJ open quality·2025

Related Experiment Video

Updated: Jun 26, 2026

Virtual Agent for Real-Time Motivational Interviewing by Integrating Adaptive Nonverbal Behavior and Language Models
07:14

Virtual Agent for Real-Time Motivational Interviewing by Integrating Adaptive Nonverbal Behavior and Language Models

Published on: December 23, 2025

Identifying patients with post-discharge care problems using an interactive voice response system.

Alan J Forster1, Loree Boyle, Kaveh G Shojania

  • 1Department of Medicine, University of Ottawa, Ottawa, Canada. aforster@ohri.ca

Journal of General Internal Medicine
|January 22, 2009
PubMed
Summary
This summary is machine-generated.

An interactive voice response system (IVRS) monitored post-discharge patients, identifying some needing intervention. While acceptable to patients, the IVRS identified few adverse events (AEs), suggesting it needs integration with other methods for improved patient care.

More Related Videos

Assessment and Communication for People with Disorders of Consciousness
07:37

Assessment and Communication for People with Disorders of Consciousness

Published on: August 1, 2017

Related Experiment Videos

Last Updated: Jun 26, 2026

Virtual Agent for Real-Time Motivational Interviewing by Integrating Adaptive Nonverbal Behavior and Language Models
07:14

Virtual Agent for Real-Time Motivational Interviewing by Integrating Adaptive Nonverbal Behavior and Language Models

Published on: December 23, 2025

Assessment and Communication for People with Disorders of Consciousness
07:37

Assessment and Communication for People with Disorders of Consciousness

Published on: August 1, 2017

Area of Science:

  • Healthcare technology
  • Patient monitoring
  • Medical informatics

Background:

  • Adverse events (AEs) affect 20% of patients post-hospital discharge.
  • A novel interactive voice response system (IVRS) was developed to identify potential AEs in patients after discharge.
  • The IVRS aimed to detect patients experiencing or at risk of developing AEs.

Purpose of the Study:

  • To determine the proportion of post-discharge patients requiring intervention identified by the IVRS.
  • To analyze the relationship between IVRS responses and AE occurrence.
  • To assess patient perceptions of the IVRS calls.

Main Methods:

  • A study involving 270 elderly patients discharged from an academic hospital's general medical service.
  • An IVRS contacted patients two days post-discharge with three questions to assess the need for nurse follow-up.
  • Patients were followed up at 30 days to determine AE status and perceptions of the IVRS.

Main Results:

  • The IVRS identified 21% of patients (57/270) for follow-up, with 9% (25/270) requiring intervention.
  • Overall, 12% of patients experienced AEs within 30 days post-discharge.
  • The IVRS identified only 9% of these AEs; most occurred outside the IVRS monitoring period.
  • Patient feedback indicated high usability (97%) and a preference for automated calls over human interaction for most.

Conclusions:

  • IVRS-based post-discharge monitoring is a patient-acceptable method for identifying patients needing management changes.
  • The current IVRS approach identifies only a small fraction of all AEs.
  • To significantly improve patient care, IVRS monitoring should be combined with additional interventions.