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Mobile technology and healthcare: the adoption issues and systemic problems
Susan Standing1, Craig Standing
1School of Management, Edith Cowan University, 100 Joondalup Drive, Joondalup, Western Australia, Australia. s.standing@ecu.edu.au
Mobile technology offers healthcare benefits, but adoption is slow due to systemic issues. A systems perspective is crucial for understanding and overcoming these barriers to innovation in healthcare.
Area of Science:
- Health Informatics
- Healthcare Management
- Technology Adoption
Background:
- Mobile technology presents significant potential benefits for the healthcare sector.
- Widespread adoption of mobile health technologies remains limited despite recognized advantages.
Purpose of the Study:
- To identify the fundamental systemic issues hindering the adoption of mobile technology in healthcare.
- To propose a 'systems' perspective as a more effective approach for understanding technology adoption challenges in healthcare.
Main Methods:
- Analysis of systemic barriers within the healthcare sector.
- Evaluation of limitations in current technology adoption frameworks.
Main Results:
- Fragmented healthcare systems, misaligned incentives, and inadequate outcome measures are key barriers.
- Existing technology adoption frameworks offer limited insight into complex healthcare systems.
Conclusions:
- Fundamental systemic issues, not just technological factors, impede mobile health adoption.
- A strategic 'systems' perspective is essential for researchers to fully grasp and address adoption challenges.
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