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Related Experiment Video
Updated: Jun 25, 2026
05:05
The Successive Alleys Test of Anxiety in Mice and Rats
Published on: June 17, 2013
Evaluating the association between anxiety and satisfaction.
Helen Court1, Katy Greenland, Tom H Margrain
1School of Optometry and Vision Sciences, Cardiff University, Cardiff, Wales, United Kingdom. waltersH1@cardiff.ac.uk
Summary
High pre-examination anxiety in optometric patients is linked to lower satisfaction after their appointments. Reducing patient anxiety may improve overall satisfaction in eye care settings.
Area of Science:
- Optometry
- Ophthalmology
- Healthcare Research
Background:
- Patient satisfaction is a critical metric in optometric practice.
- The impact of patient anxiety on satisfaction levels in optometry is not well understood.
Purpose of the Study:
- To investigate the relationship between pre-examination anxiety and post-consultation satisfaction in optometric patients.
- To determine if higher levels of anxiety correlate with lower satisfaction.
Main Methods:
- 197 participants completed the Optometric Patient Anxiety Scale before their eye exam.
- Patient satisfaction was measured using the Rapport subscale of the Medical Interview Satisfaction Scale post-examination.
- Rasch analysis validated the measurement scales.
Main Results:
- A statistically significant inverse relationship was found between optometric patient anxiety and satisfaction (p < 0.01).
- The validity of the anxiety and satisfaction scales was confirmed for this population.
Conclusions:
- This study establishes a link between pre-consultation anxiety and post-consultation satisfaction in optometry.
- Interventions aimed at reducing patient anxiety may enhance patient satisfaction in optometric care.