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Related Experiment Video

Updated: Jun 25, 2026

Loneliness Assuaged: Eye-Tracking an Audience Watching Barrage Videos

Loneliness Assuaged: Eye-Tracking an Audience Watching Barrage Videos

Published on: May 29, 2020

Will online chat help alleviate mood loneliness?

¹Department of Communication, West Virginia Wesleyan College, Buckhannon, West Virginia 26201, USA. hu_m@wvwc.edu

Cyberpsychology & Behavior : the Impact of the Internet, Multimedia and Virtual Reality on Behavior and Society

|March 3, 2009

Summary

Online chatting increases mood loneliness, especially for individuals with high trait loneliness. This finding highlights the complex relationship between social internet use and psychological well-being.

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Area of Science:

Social Psychology
Computer-Mediated Communication

Background:

Existing research on social internet use and loneliness presents mixed findings.
There is a call for interdisciplinary research integrating social psychology and computer-mediated communication.

Purpose of the Study:

To examine the relationship between social internet use and loneliness.
To clarify mixed findings in previous literature.
To encourage further exploration of psychological well-being constructs in communication research.

Main Methods:

A survey measuring trait loneliness.
A 5-condition experiment including face-to-face chat, instant messaging, video watching, writing, and a control group.
234 participants were involved in the study.

Main Results:

Participants reported increased mood loneliness after online chatting.
Mood loneliness levels were higher after online chat compared to face-to-face communication.
Individuals with high trait loneliness experienced a significantly greater increase in mood loneliness after computer-mediated communication than face-to-face communication.

Conclusions:

Online social interaction, particularly instant messaging, can exacerbate feelings of loneliness.
The study underscores the importance of considering individual differences, such as trait loneliness, in understanding the impact of online communication.
Further research is needed to fully understand the multifaceted nature of psychological well-being and its connection to communication.