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The silent demand in the diagnostic phase.
Tove Giske1, Eva Gjengedal, Barbara Artinian
1Bergen Deaconess University College, Bergen, Norway. tove.giske@haraldsplass.no
Patients undergoing medical diagnosis often feel vulnerable, with their preparation for results being overlooked. Building trust with healthcare providers allows patients to share their concerns openly, highlighting the need for a supportive care culture.
Area of Science:
- Medical Sociology
- Patient Experience Research
- Grounded Theory
Background:
- The patient's experience during the diagnostic phase is often neglected by healthcare professionals.
- Patients' internal preparations for receiving diagnoses are hidden due to situational vulnerability.
Purpose of the Study:
- To explore and understand patients' experiences during the diagnostic phase in a hospital setting.
- To develop a theory explaining how patients prepare for diagnosis and its implications for healthcare.
Main Methods:
- Grounded theory methodology was employed.
- 18 in-depth interviews were conducted with 15 patients undergoing medical investigation at a Norwegian university hospital's gastric ward between 2002-2003.
Main Results:
- 'Preparative Waiting Theory' was generated, describing patients' self-preparation for diagnosis.
- Patient vulnerability during this phase was illustrated through interview examples.
- Trust between patients and healthcare providers facilitates open disclosure of life stakes.
Conclusions:
- The ethical demands of patients in the diagnostic phase are often silent and challenging for clinicians to meet.
- Developing a culture that fosters patient care is a professional responsibility for nurses and physicians.
- Trust is essential for patients to reveal their concerns without feeling exposed or embarrassed.
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