Crossing barriers: EMR implementation across a nationwide continuum of care

The Erickson Health system is part of Erickson Retirement Communities and serves more than 20,000 residents in 20 campuses nationwide. Erickson Health providers began using electronic medical records in on-campus medical centers in 2003. Subsequently, the EMR clinical informatics portion was successfully implemented across multiple skilled-nursing and assisted-living facilities in six states, despite the challenges of diverse compliance and regulatory standards. An ongoing rollout incorporates EMRs for use by Erickson Health home health and rehabilitation professionals. Scenario-based training has helped staff better assimilate new technology. EMRs have provided many positive outcomes, including increased staff efficiency, increased face time with residents and families, improved vaccination rates, implementation of new quality initiatives, successful PQRI reporting and the formation of a health information exchange between one retirement community and a local hospital. Erickson Health continues to expand its EMR system with the goal of maximizing quality care to retirees.