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Using mobility technology to improve pharmacist workflow in the PICU rounding process
Allana Cummings1, Cheryl D Parker, Lisa A Kwapniowski
1Children's Hospital, Omaha, Nebraska, USA.
Insights
Clinical pharmacists improve pediatric patient safety by reducing adverse drug events. Implementing mobile computing solutions in the Pediatric Intensive Care Unit (PICU) significantly increased pharmacist efficiency and satisfaction.
Area of Science:
- Health Informatics
- Pediatric Pharmacy Practice
- Clinical Workflow Optimization
Background:
- Adverse drug events (ADEs) pose significant risks to pediatric patients, often stemming from dosage inaccuracies.
- Clinical pharmacists are crucial in mitigating ADEs, reducing healthcare costs, and shortening hospital stays.
- Efficient access to electronic medical records is vital for pharmacists in multidisciplinary teams, particularly in critical care settings.
Purpose of the Study:
- To evaluate the impact of a mobile computing solution on clinical pharmacist workflow in a Pediatric Intensive Care Unit (PICU).
- To compare the efficiency and satisfaction of pharmacists using mobile devices versus fixed workstations.
Main Methods:
- A comparative workflow study was conducted at Children's Hospital in Omaha, Neb.
- The study utilized the Motion C5 mobile clinical assistant as the mobility computing solution.
- Data was collected on pharmacist time with the rounding team, login procedures, and user satisfaction.
Main Results:
- Pharmacist time with the PICU rounding team increased to 98.89 percent with the mobile solution.
- A significant decrease in the number and time required for workstation logins was observed.
- Pharmacist satisfaction with the rounding workflow improved by 17 percent.
Conclusions:
- Mobile computing solutions enhance clinical pharmacist efficiency and integration within multidisciplinary PICU teams.
- Implementing mobility solutions can lead to improved patient care by increasing pharmacist accessibility and reducing medication errors.
- The study demonstrates the value of mobile technology in optimizing healthcare professional workflows and job satisfaction.
Abstract:
Studies have indicated the clinical pharmacist plays a key role in reducing preventable adverse drug events (ADE), as well as decreasing costs and length of stay. Children are particularly at risk for ADEs, primarily due to incorrect dosages. At Children's Hospital in Omaha, Neb., clinical pharmacists are an integral part of the multidisciplinary Pediatric Intensive Care Unit (PICU) team, requiring efficient access to the electronic medical record and other online resources. Children's determined that fixed workstations were not optimal and decided to conduct a comparative workflow study to determine the impact of a mobility computing solution using the Motion C5 mobile clinical assistant. The findings showed solid improvement, increasing pharmacist time with the PICU rounding team to 98.89 percent. Children's also saw a significant decrease in the number of logins and time required to log in to workstations, and a 17 percent increase in pharmacist satisfaction with the rounding workflow.
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