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Related Experiment Videos

Quality and outcome: pharmacy's professional imperative.

S M Enright1, M S Flagstad

  • 1Department of Pharmacy Services, Shands Hospital, University of Florida, Gainesville.

American Journal of Hospital Pharmacy
|September 1, 1991
PubMed
Summary

Healthcare quality measurement is shifting towards patient outcomes due to societal demands. Pharmacy must embrace continuous improvement, focusing on preventing all errors to enhance patient care and expand the pharmacist

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Area of Science:

  • Health Services Research
  • Pharmacy Practice
  • Quality Improvement

Background:

  • Societal pressures, including consumerism, an aging population, and access to care issues, are driving a focus on healthcare quality.
  • Traditional healthcare quality assessment is evolving from evaluating capacity to ensuring quality care delivery.
  • The Joint Commission on Accreditation of Healthcare Organizations is shifting its focus to assessing the provision of quality care.

Purpose of the Study:

  • To describe the societal forces influencing the increased use of outcomes for measuring healthcare quality.
  • To discuss the adoption of continuous improvement of patient outcomes as a primary goal for pharmacy practice.
  • To advocate for a paradigm shift in drug-use evaluation and quality assurance within pharmacy.

Main Methods:

  • Analysis of societal trends impacting healthcare quality measurement.
  • Discussion of the evolution of quality assessment methodologies in healthcare.
  • Exploration of the role of pharmacists and risk managers in quality improvement initiatives.

Main Results:

  • Healthcare quality measurement is increasingly focused on patient outcomes rather than structural capacity.
  • Continuous improvement of patient outcomes is presented as a new goal for pharmacy.
  • Traditional drug-use evaluation needs enhancement to include therapeutic failure assessment and error prevention.

Conclusions:

  • Pharmacy quality improvement efforts, centered on patient outcomes, can significantly enhance patient care.
  • A multidisciplinary approach focusing on preventing all errors, not just exceeding tolerable rates, is crucial.
  • These advancements can lead to an expanded role for pharmacists within the healthcare team.

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