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Selecting, developing, and evaluating indicators.

¹Department of Pharmacy Practice, College of Pharmacy, University of Florida, Gainesville 32610.

American Journal of Hospital Pharmacy

|September 1, 1991

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This study outlines a process for selecting and evaluating patient care quality indicators. Implementing these indicators requires institutional commitment to continuous quality improvement in healthcare.

Area of Science:

Healthcare Quality Improvement
Health Services Research
Patient Care Monitoring

Background:

Effective monitoring of patient care quality is essential for healthcare improvement.
Quantitative indicators are crucial tools for identifying areas needing attention in patient care.
Existing quality assurance often focuses on specific drug use rather than broader quality improvement.

Purpose of the Study:

To describe a systematic process for selecting and evaluating indicators for patient care quality monitoring.
To illustrate indicator evaluation using a medication-use outcome indicator within a proposed quality improvement framework.
To emphasize the shift from product-focused to process-focused quality assurance in pharmacy.

Main Methods:

Describing a paradigm for indicator selection based on institutional needs, risk, and capabilities.

Related Experiment Videos

Illustrating indicator evaluation steps with a medication-use outcome indicator example.

Discussing data requirements, analysis, interpretation, and utilization for quality improvement.

Main Results:

A structured approach to selecting and evaluating patient care indicators has been presented.
The evaluation process emphasizes the need for adequate and documented data for each indicator.
Successful implementation hinges on institutional commitment to the quality improvement process.

Conclusions:

A systematic approach to indicator selection and evaluation is vital for effective patient care quality monitoring.
Continuous measurement and monitoring are key to advancing pharmacy quality assurance beyond product-specific evaluations.
Institutional-wide commitment is paramount for the successful application of quality indicators to improve patient care.