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Updated: Jun 24, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
On the rock, in a hard place: challenges in working with advocacy and care provider groups
Maria Mathews1, Sharon Buehler, Roy West
1Health Policy/Health Care Delivery, Division of Community Health and Humanities, Health Sciences Centre, Memorial University of Newfoundland, St. John's, NL. mmathews@mun.ca
Abstract:
Researchers from Memorial University of Newfoundland collaborated with a patient advocacy organization and the provincial cancer care provider on a study showing substantial variation in out-of-pocket costs for patients travelling to access cancer treatment. While the partnered research phase of the study proceeded smoothly, the successful dissemination of the findings--and the resulting government and media interest--created pressure for the provincial cancer care provider. This agency distanced itself from the study and ended its role in what has proved to be an otherwise successful partnership.
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