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Assessing organizational citizenship behavior in the French context: evidence for the four-dimensional model
1Université Laval, Département Management, G1K 7P4, Québec, Canada. pascal.paille@fsa.ulaval.ca
Abstract:
Although researchers have extensively studied organizational citizenship behavior (OCB) in the U.S. context, OCB measurement has received relatively limited attention in other contexts, specifically in the French-language context. Using 2 samples (for Study 1, N=292; for Study 2, N=355), the author investigated OCB in a French-language context. Using an exploratory factorial analysis in Study 1, the author found a 4-factor model (altruism, civic virtue, sportsmanship, helping others). Using a confirmatory factor analysis in Study 2, the author confirmed a 4-factor model. Data provided results that show some differences and similarities between U.S. and French contexts.
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