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Related Concept Videos

Barriers to Effective Communication II01:21

Barriers to Effective Communication II

The barriers to effective communication also include cultural barriers, semantic barriers, gender barriers, and time constraints.
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
Barriers to Effective Communication I01:30

Barriers to Effective Communication I

A communication barrier is any distortion or interruption during a conversation, resulting in miscommunication of the message. A good communicator should know these barriers and continuously check for the listener's understanding by obtaining feedback.
Communication barriers include the following:
Physiological barriers: They are limitations caused by a person's health condition or disability, such as hearing loss, poor eyesight, illness, or unconsciousness. An example to overcome this barrier...
Factors Influencing Attraction V: Social Skills01:29

Factors Influencing Attraction V: Social Skills

Social skills play a crucial role in shaping interpersonal interactions and enhancing individuals' ability to navigate various social environments successfully. These skills contribute to personal and professional success, influencing how others perceive and treat individuals. High social skills provide distinct advantages in numerous settings, including romantic relationships, politics, and legal proceedings. In courtroom settings, for instance, defendants who exhibit strong social skills are...
Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing01:23

Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing

Focusing involves centering a conversation on a message's critical elements or concepts. Focusing is valuable if the talk is vague or patients begin to repeat themselves. Sometimes, when patients are asked about their symptoms, they may go off-topic and try to tell their entire life story. Respectfully, the nurse should bring the conversation back into focus.
This therapeutic technique can also be used when a patient brings up pertinent information during a health-related conversation. The...
Communication01:28

Communication

Sharing information, concepts, and emotions to foster mutual understanding is communication. The sender, recipient, and transaction must be considered in this manner. The sender is the person who shares the message, the recipient is the person who receives and understands the message, and the transaction is the method used to deliver the message and the variables that affect the communication's context and surroundings. The nurse-client connection is built on therapeutic communication.
Within...
Social Facilitation01:04

Social Facilitation

Not all intergroup interactions lead to negative outcomes. Sometimes, being in a group situation can improve performance. Social facilitation occurs when an individual performs better when an audience is watching than when the individual performs the behavior alone. This typically occurs when people are performing a task for which they are skilled.

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Related Experiment Video

Updated: Jun 24, 2026

A Computerized Functional Skills Assessment and Training Program Targeting Technology Based Everyday Functional Skills
07:31

A Computerized Functional Skills Assessment and Training Program Targeting Technology Based Everyday Functional Skills

Published on: February 13, 2020

Assessing facilitator competence in a comprehensive communication skills training programme.

Carma L Bylund1, Richard F Brown, Barbara Lubrano di Ciccone

  • 1Department of Psychiatry and Behavioral Sciences, Memorial Sloan-Kettering Cancer Center, New York, New York, USA. bylundlc@mskcc.org

Medical Education
|April 2, 2009
PubMed
Summary

Assessing facilitator competence in communication skills training (CST) is crucial. Modest training and practice are insufficient for full competence, indicating a need to prioritize specific skills in future facilitator development.

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Area of Science:

  • Medical Education
  • Communication Skills Training
  • Facilitator Competence Assessment

Background:

  • Experiential learning via role-play is key in communication skills training (CST).
  • Facilitator guidance is essential for effective CST.
  • Limited evidence exists on assessing facilitator competence in CST.

Purpose of the Study:

  • To develop and apply procedures for assessing facilitator competence in a large-scale CST program.
  • To evaluate the preparedness of novice facilitators through audio-recorded sessions.

Main Methods:

  • Thirty-two novice facilitators were audio-recorded during small-group CST sessions.
  • The Comskil facilitator assessment coding system was used for evaluation.
  • Facilitators were rated on basic, advanced, or expert competence levels.

Main Results:

  • Key facilitation tasks included inviting learner feedback first and all group members' feedback.
  • Involving group members in problem-solving was the least frequent task.
  • 18 out of 32 facilitators achieved at least basic competence.
  • Differences in task utilization were observed between psychosocially trained and MD facilitators.

Conclusions:

  • Inadequate training and minimal practice do not ensure complete facilitator competence.
  • Certain facilitation skills are more readily acquired than others.
  • Findings identify skills for prioritization in novice facilitator training.
  • Ongoing research will examine competence improvement with practice and feedback.