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Related Experiment Video

Updated: Jun 24, 2026

Qualitative and Quantitative Validation of Tools with Rating Scales Aimed at Assessing the Quality of University Service-Learning

Qualitative and Quantitative Validation of Tools with Rating Scales Aimed at Assessing the Quality of University Service-Learning

Published on: August 29, 2025

Evaluating intersectoral collaboration: a model for assessment by service users.

Bengt Ahgren¹, Susanna Bihari Axelsson, Runo Axelsson

¹Nordic School of Public Health, P.O. Box 12133, SE-402 42 Göteborg, Sweden.

International Journal of Integrated Care

|April 3, 2009

Summary

This summary is machine-generated.

This study developed and validated a model to assess welfare service integration from the user perspective. Rehabilitation service users found services well integrated, relevant, and adapted to their needs.

Keywords:

evaluation integration intersectoral collaboration user assessment

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Qualitative and Quantitative Validation of Tools with Rating Scales Aimed at Assessing the Quality of University Service-Learning

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Assessment of Social Interaction Behaviors

Assessment of Social Interaction Behaviors

Published on: February 25, 2011

Area of Science:

Healthcare Management
Social Work
Rehabilitation Services

Background:

The DELTA project, initiated in 1997, aimed to enhance intersectoral collaboration in rehabilitation.
DELTA evolved into a local association in 2005, facilitating financial coordination among institutions.
Effective integration structures and processes are crucial for optimizing collaborative welfare services.

Purpose of the Study:

To develop and validate a model for assessing welfare service integration.
To evaluate service integration from the unique perspective of service users.

Main Methods:

A retrospective cross-sectional survey was conducted over two weeks.
The survey included all current DELTA service users.
A 32-question questionnaire, based on a theoretical framework, assessed perceptions of integration structure, process, and outcome using ordinal scales and open questions.

Main Results:

The survey achieved an 82% response rate with no significant biases.
Service users perceived rehabilitation services as well-integrated, relevant, and tailored to their needs.
The developed assessment model demonstrated reliability and validity, with suggested modifications and identified key measurement themes.

Conclusions:

The study successfully developed a model for assessing service integration from the user's viewpoint.
The model represents a significant advancement in evaluating collaborative welfare services.
Further refinement is necessary before widespread application in evaluating integrated welfare service provision.