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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Gyuchan Thomas Jun1, James Ward, Zoe Morris
1Engineering Department, University of Cambridge, Trumpington Street, Cambridge CB21PZ, UK. gj225@cam.ac.uk
Health care professionals find flowcharts most useful for process modeling. However, other methods like communication diagrams and swim lane diagrams offer unique benefits for understanding complex health care processes and improving quality.
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