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Structured or unstructured personnel interviews?
Amir Azarpazhooh1, William H Ryding, James L Leake
1Department of Endodontics, Faculty of Dentistry, University of Toronto.
Abstract:
The challenge for health care managers is finding, hiring and retaining appropriately qualified and motivated employees. One useful method of gaining information about and insight into a candidate is interviewing, which can be classified as structured, unstructured or semi-structured. The disadvantages of unstructured interviews are reviewed; ways to enhance the psychometric properties of interviews by adding structure are reviewed and summarized; and the possible reasons for underutilization of structured interviews are explored.
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