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Updated: Jun 23, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Improving doctor-patient communication: examining innovative modalities vis-a-vis effective patient-centric care
Gerald-Mark Breen1, Thomas T H Wan, Ning Jackie Zhang
1Doctoral Program in Public Affairs, College of Health and Public Affairs, University of Central Florida, 3280 Progress Drive, Orlando, FL 32826, USA. gbreen@mail.ucf.edu
Abstract:
This analysis investigates what patients and practitioners can do to improve their interactive communications to achieve optimal patient-centric (PC) care. One goal of this clinical practice approach is to improve patient satisfaction, compliance, and outcomes. The mutual responsibilities required of both the patients and practitioners to attain PC care are discussed. Innovative, information technology techniques in the healthcare environment in general and in care delivery in particular are explored. Practitioner-to-patient encouragement vis-a-vis self education on their conditions is also provided.
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