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Reducing cycle times in pediatric emergency medicine
Alison S Brent1, Wassam M Rahman, Lori L Knarr
1Emergency Medicine, The Children's Hospital, Denver, CO, USA. brent.alison@tchden.org
Insights
This study successfully reduced pediatric emergency department cycle times and pain medication administration times. These improvements in operational efficiency were sustained over four years, setting new benchmarks for pediatric emergency medicine.
Area of Science:
- Pediatric Emergency Medicine
- Healthcare Operations Management
- Process Improvement
Background:
- Reducing emergency department (ED) cycle times is a critical challenge in pediatric care.
- There is limited literature on improving efficiency in pediatric emergency settings.
- Optimizing patient flow and care delivery is essential in busy pediatric EDs.
Purpose of the Study:
- To decrease emergency department cycle times in pediatric care.
- To establish benchmarks for efficiency in pediatric emergency medicine.
- To evaluate the sustainability of implemented process improvements.
Main Methods:
- Implemented targeted interventions to enhance operational and clinical efficiency.
- Set specific goals for reducing time in department (TID) and time to pain medication administration.
- Conducted a longitudinal study over five years to assess the sustainability of results.
Main Results:
- Achieved a 9% reduction in mean TID for the main ED and a 16% reduction in the Quick Kid (QK) area within the first year.
- Decreased time to pain medication for suspected fractures by 58% in the initial year.
- Demonstrated sustainability of all observed improvements over a four-year follow-up period, despite increasing patient volumes.
Conclusions:
- Successfully reduced ED cycle times and pain medication administration times in pediatric patients.
- The achieved efficiency gains were sustainable long-term.
- This study provides benchmarks for process improvement in pediatric emergency medicine and encourages similar initiatives.
Objective:
Reducing cycle times in pediatric emergency medicine is an ongoing challenge to practitioners and institutions who strive to provide outstanding medical care in a caring and efficient manner amid the chaotic environment of a busy emergency department. For institutions that wish to undertake such a task, there is scant pediatric literature on these topics. The objectives of this study were to reduce emergency department cycle times and to set a benchmark in these areas for pediatric emergency medicine.
Methods:
After the implementation of interventions to promote efficiency, goals were chosen in 2 areas: operational and clinical cycle time reductions. The goals were set for 1 year and then followed longitudinally for an additional 4 years to evaluate sustainability of results. For the first year, the operational goal for the emergency center (EC) was to reduce the time in department (TID) from 3 hours 6 minutes to 2 hours 50 minutes, representing a 9% decrease. The corresponding goal in quick kid (QK) was to reduce the TID from 1 hour 35 minutes to 1 hour 15 minutes, representing a 21% decrease. The clinical goal for both the EC and QK was to reduce the time to initial administration of pain medications for suspected extremity fractures from 1 hour 42 minutes to 30 minutes, representing a 71% decrease.
Results:
During the initial year of the study, the mean time in the EC decreased by 9%, whereas in QK, the mean TID decreased by 16%. The time to administration of pain medications for patients with suspected fracture decreased by 58%. Longitudinal analysis revealed sustainability of in all areas studied.
Conclusions:
At 1 year, we were able to reduce cycle times in the main EC and QK and time of pain medication administration for patients with suspected fractures. These results were sustainable over time and in the face of increasing patient volume. We anticipate this work will set benchmarks in pediatric emergency medicine for process improvement and support the development of similar programs to reduce cycle times and improve operational efficiency.
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