Related Experiment Video
Updated: Jun 23, 2026

Measuring the Switch Cost of Smartphone Use While Walking
Published on: April 30, 2020
Is a hands-free phone safer than a handheld phone?
Yoko Ishigami1, Raymond M Klein
1Department of Psychology, Dalhousie University, Halifax, NS, Canada. ishigami@dal.ca
Introduction:
Although it is becoming more and more accepted that driving while talking on a cell phone can be hazardous, most jurisdictions are making handheld phone use illegal while allowing hands-free phone use.
Methods:
The scientific literature exploring the effects of these two types of cell phone use on driving and driving-related performance is reviewed here.
Results:
Our review shows that talking on the phone, regardless of phone type, has negative impacts on performance especially in detecting and identifying events. Performance while using a hands-free phone was rarely found to be better than when using a handheld phone. Some studies found that drivers compensate for the deleterious effects of cell phone use when using a handheld phone but neglect to do so when using a hands-free phone.
Impact On Industry:
Current research does not support the decision to allow hands-free phone use while driving.
Related Concept Videos
Schemas
Types of Reports I: Hand-off Report
Following are the key components and categories of hand-off reports:
Purpose and Process:
Types of Reports III: Telephone and Verbal Reports
Here's an overview of each type:
Telephone Orders
Hand hygiene
Hand washing...
SBAR I: Understanding the Concept
Standardized methods of communication have been developed to ensure that information is...
Design Example

