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Creating a culture of accountability in health care
Joshua O'Hagan1, David Persaud
1Department of Medicine, Memorial University, 241 Elizabeth Ave., St. John's, NL A1B 1T6. j.ohagan@mun.ca
Abstract:
Health care providers are constantly striving to improve quality and efficiency by using performance management systems and quality improvement initiatives. Creating and maintaining a culture of accountability are important for achieving this end because accountability is the reason for measuring and improving performance. The keys to creating a culture of accountability will be explicated by examining the extant literature, and from this, 6 methods will be outlined for creating such a culture.
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