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Updated: Jun 23, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
[Publication of healthcare quality data to citizens--status and perspectives]
1Enhed for Klinisk Kvalitet, Bispebjerg Hospital, DK-2400 Copenhagen NV. janutzon@dadlnet.dk
Abstract:
Public quality reports are intended to stimulate active consumer participation by enabling consumers to make informed choices about their healthcare providers. Despite all efforts, public reporting has been shown not to be effective in stimulating consumers to choose their healthcare provider based on performance information in Denmark and other countries. Numerous barriers are identified. In an effort to move towards an effective public reporting system in Denmark, the present article discusses how quality information can be made accessible and meaningful to wider groups of consumers.
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