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Updated: Jun 22, 2026

Using a Virtual Store As a Research Tool to Investigate Consumer In-store Behavior
Published on: July 24, 2017
A dynamic agent-based analysis for the environmental impacts of conventional and novel book retailing
Ming Xu1, Braden Allenby, Junbeum Kim
1Center for Earth Systems Engineering and Management, Department of Civil, Environmental and Sustainable Engineering, Arizona State University, Tempe, Arizona 85287, USA. Ming.Xu.3@asu.edu
Abstract:
The dynamics of an e-commerce market and the associated environmental impacts from a bottom-up perspective using an agent-based model is explored. A conceptual meta-theory from psychology is adopted to form the behavioral rules of artificial consumers choosing different methods of buying a book, including conventional bookstores, e-commerce, and a proposed self-pick-up option. Given the energy and emissions savings that result from a shift to e-commerce from bookstore purchase, it appears that reductions in environmental impacts are relatively probable. Additionally, our results suggest that the shift to e-commerce is mainly due to the growth of Internet users, which ties energy and emissions savings to Internet penetration. Moreover, under any scenario, the energy and emissions savings will be provided by the introduction of the proposed self-pick-up option. Our model thus provides insights into market behaviors and related environmental impacts of the growing use of e-commerce systems at the retail level, and provides a basis for the development and implementation of more sustainable policies and practices.
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