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After action reviews: a new model for learning
Gerard Cronin1, Steven Andrews
1Basildon and Thurrock University Hospitals NHS Foundation Trust.
Abstract:
University College London Hospitals NHS Foundation Trust is committed to developing a learning culture for its staff and, to achieve this, the organisation recently developed the after action review (AAR) model as a way for people involved in specific incidents to explore what happened and what they have learned. This article explains the concept of AAR and uses case studies to illustrate how it can improve patient care.
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