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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

A collaborative approach to improving revenue integrity.

Rebecca Barnes¹, Kevin Keener, Bruce Latimer

¹Kingman Regional Medical Center, Kingman, AZ, USA. rbarnes@azkrmc.com

Healthcare Financial Management : Journal of the Healthcare Financial Management Association

|July 11, 2009

Summary

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Kingman Regional

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Last Updated: Jun 21, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

Area of Science:

Healthcare Administration
Pharmacy Management
Revenue Cycle Management

Background:

Pharmacy services are crucial for hospital operations and financial health.
Effective revenue integrity is essential for accurate billing and reimbursement.
Manual processes in pharmacy charge capture can lead to inefficiencies and errors.

Purpose of the Study:

To describe the implementation and impact of a revenue integrity program in a hospital pharmacy setting.
To evaluate the program's effectiveness in improving pharmaceutical charge capture and administrative oversight.
To assess the benefits of automating data transfer within pharmacy revenue systems.

Main Methods:

Implementation of a dedicated revenue integrity program within the pharmacy department.
Focus on optimizing the capture of facility-administered pharmaceutical charges.
Establishment of administrative oversight for procurement, dispensing, and billing processes.
Integration and automation of data transfer between disparate revenue systems.

Main Results:

Efficient capture of facility-administered pharmaceutical charges at the appropriate rate.
Improved administrative oversight of pharmacy procurement, dispensing, and billing.
Automated data transfer between internal and external revenue systems.
Enhanced overall revenue integrity for pharmacy services.

Conclusions:

A revenue integrity program can significantly enhance pharmacy service operations.
Automation and streamlined processes improve financial accuracy and administrative efficiency.
This model offers a scalable solution for optimizing hospital pharmacy revenue management.