Related Experiment Video
Updated: Jun 21, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Why has a woman with mental illness been fired? Discourses on fairness and diversity management
1Department of Psychology, Via G. Verdi 10, 10124 Torino, Italy. lnegri@psych.unito.it
Abstract:
Being fired can be perceived as a form of unfair treatment and as a personal and social defeat. It can generate feelings of anger, outrage and resentment that can elicit a desire for retribution. This qualitative study focuses on a case of failed integration of a person with a mental illness at the workplace. Texts were analysed from a rhetorical perspective, considering how the company leaders and the employee re-constructed and gave meaning to the events that lead to the firing, trying to justify them. Policies dealing with workplace diversity and the hiring of people with disabilities, power relations, fit between organizational goals and ideal models of behaviour in the company on one hand, and personal needs of the employee on the other, seem to be determinant in influencing the perception the parties have of interactional and procedural justice.
Related Concept Videos
Stereotype Content Model
Stereotypes, Prejudice, and Discrimination
Community Based Intervention
Foundations of Community Mental Health Programs
Central to the success of community-based interventions is the...
Ethical Issues
Ethical Concerns in Healthcare:
Obedience
Barriers to Effective Communication II
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...

