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Evidence-based management in health care organizations: a cautionary note
Margarete Arndt1, Barbara Bigelow
1Clark University, Graduate School of Management, Worcester, Massachusetts, USA. marndt@clarku.edu
Health Care Management Review
|July 24, 2009
Summary
Evidence-based management (EBM) is promoted for healthcare, but its effectiveness and generalizability are not empirically proven. Managers should balance evidence with creativity and risk-taking due to complex organizational factors.
Area of Science:
- Healthcare Management
- Organizational Behavior
- Evidence-Based Practice
Background:
- Healthcare managers are encouraged to adopt evidence-based management (EBM) for decision-making.
- Advocacy for EBM rests on assumptions of predictable results, generalizability, and objective evidence.
Purpose of the Study:
- To critically examine the assumptions underlying evidence-based management.
- To explore EBM through contextual and conceptual perspectives.
Main Methods:
- A comprehensive review of existing literature on evidence-based management was performed.
Main Results:
- Current calls for EBM primarily use conceptual arguments, lacking empirical evidence of effectiveness.
- The complexity of healthcare environments and organizational differences challenge the assumptions of predictable and generalizable outcomes.
- Evidence is influenced by social interactions and the challenges of studying complex organizational phenomena.
Conclusions:
- Further research is required on the diffusion and impact of EBM in healthcare settings.
- Managers must integrate research evidence with other information, acknowledging the importance of creativity and risk-taking in uncertain environments.
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