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The big shift: measuring the forces of change
John Hagel1, John Seely Brown, Lang Davison
1Deloitte's Center for the Edge, Silicon Valley, USA. jhagel@deloitte.com
Harvard Business Review
|July 28, 2009
Summary
Traditional business metrics fail to capture economic shifts. This study introduces a new framework and index to assess the impact of transformative forces on U.S. companies and the national economy.
Area of Science:
- Business Strategy
- Economic Analysis
- Performance Measurement
Background:
- Traditional financial and operational metrics are insufficient for evaluating modern business environments.
- Significant economic and business transformations have occurred over the last four decades.
- U.S. companies and the national economy face unique challenges and opportunities due to these shifts.
Purpose of the Study:
- To present a comprehensive framework for understanding the forces transforming business.
- To develop an index for measuring the impact of these forces on company and national economic performance.
Main Methods:
- Analysis of key business and economic transformation drivers over 40 years.
- Development of a novel index based on identified transformative forces.
- Framework application to assess performance impacts.
Main Results:
- Identification of critical forces reshaping the business landscape.
- Validation of the new index's ability to capture performance impacts beyond traditional metrics.
- Demonstration of the framework's utility for strategic decision-making.
Conclusions:
- A new framework and index are essential for accurately assessing business and economic performance.
- The proposed index provides a more holistic view of company and national economic health.
- Strategic adaptation based on understanding these transformative forces is crucial for future success.
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