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Published on: January 17, 2025
Essential personhood: a review of the counselor characteristics needed for effective crisis intervention work
Allen Ottens1, Debra Pender, Daniel Nyhoff
1Counseling, Adult and Higher Education, Northern Illinois University, DeKalb, IL, USA.
Abstract:
Crisis intervention work is a distinct specialty within the broader field of professional helping. This article presents two themes in recognizing the essential characteristics of successful crisis interventionists. We discuss the Aristotelian types of knowledge, techne, episteme, and phronesis as they apply to crisis work; identify core characteristics of therapeutic wisdom; and review the empirical findings on the characteristics of effective crisis counselors.
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