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Using Medical Emergency Teams to detect preventable adverse events
Akshai Iyengar1, Alan Baxter, Alan J Forster
1Department of Medicine, Faculty of Medicine, University of Ottawa, 451 Smyth Road, Ottawa, ON, K1H 8M5, Canada. aiyengar@ottawahospital.on.ca
Medical Emergency Teams (METs) can systematically identify preventable adverse events. Reviewing MET calls revealed that 24% of events were preventable, often due to therapy errors, highlighting a valuable patient safety surveillance method.
Area of Science:
- Patient Safety
- Healthcare Quality Improvement
- Medical Error Analysis
Background:
- Medical Emergency Teams (METs), or Rapid Response Teams, are crucial patient safety initiatives.
- A key benefit of METs is their potential to systematically identify preventable adverse events, defined as negative outcomes resulting from errors or system flaws.
- This study details a method for using MET calls to detect and analyze preventable adverse events within a hospital setting.
Purpose of the Study:
- To describe a systematic method for identifying preventable adverse events using Medical Emergency Team calls.
- To report the surveillance results of preventable adverse events identified through MET calls at an academic tertiary care hospital.
Main Methods:
- Standardized data were collected for all consecutive MET calls over a four-week period.
- A multidisciplinary team reviewed MET call data within one week to assess the cause of patient outcomes.
- Preventable adverse events were classified by type and severity using a validated rating scale.
Main Results:
- Data from 65 MET calls were analyzed, with 16 (24%) identified as preventable adverse events.
- The primary cause of preventable adverse events was the failure to provide appropriate therapy despite an accurate diagnosis.
- One specific hospital service was disproportionately associated with preventable adverse events (31% of cases).
Conclusions:
- The MET call review process proved easy to implement and generated significant findings.
- Hospitals with existing METs can adopt this methodology as a cost-effective system for detecting preventable adverse events.
- This approach offers valuable insights for improving patient safety and healthcare quality.
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