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Integrated dementia care in The Netherlands: a multiple case study of case management programmes
Mirella M N Minkman1, Suzanne A Ligthart, Robbert Huijsman
1Vilans, Center of Excellence for Long-term Care, Utrecht, The Netherlands. m.minkman@vilans.nl
Health & Social Care in the Community
|August 21, 2009
Summary
Integrated dementia care programs in the Netherlands enhance community living for patients. Key success factors include expert case managers, strong networks, and collaboration, leading to high patient satisfaction.
Area of Science:
- Gerontology
- Healthcare Management
- Social Work
Background:
- Growing dementia patient numbers necessitate innovative healthcare and social care delivery models.
- Integrated care is crucial for enabling dementia patients to remain in the community.
Purpose of the Study:
- To describe and analyze a novel approach in extensive case management programs for long-term dementia care in the Netherlands.
- To identify characteristics, success factors, and failure points of these dementia care programs.
Main Methods:
- A multiple case study design was employed, examining eight regional dementia care provider networks.
- Data collection involved literature review, questionnaires for managers and case managers, 16 semi-structured interviews, and project documentation analysis.
Main Results:
- Programs demonstrated shared visions, case manager roles, processes, and network partners, but varied in patient groups and case manager backgrounds.
- Success factors included case manager expertise, robust provider networks, and effective inter-organizational cooperation for integrated care.
- High caregiver and patient satisfaction were reported.
Conclusions:
- The analyzed approach shows promise for improving the quality and continuity of long-term dementia care.
- Further research is recommended to evaluate client outcomes, service utilization, and cost-effectiveness.
- Policy recommendations emphasize incentives for collaborative financial contracts to support joint provider responsibilities.
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