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Updated: Jun 20, 2026

14:32
Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Abstract:
Some of the fiercest proponents of the patient-safety movement are motivated by personal tragedies-the loss of a child or husband to medical errors. These advocates are determined to speak up for what's right for patients.."A lot of healthcare is designed around those of us providing the care. How can you possibly understand what patients want if they're not in the room?" says Mark Novotny, left.
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