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[Organize quality assurance as in aviation; improve patient safety in Dutch hospitals]
Marck H T M Haerkens1, Roland T A Beekmann, Guus J P van den Elzen
1Koninklijke Luchtmacht, Centrum voor Mens en Luchtvaart, Soesterberg, The Netherlands. info@wingsofcare.nl
Abstract:
Failing teamwork is a major cause of adverse events in hospitals in the Netherlands. Training team-skills can improve the safety standards in clinical heath care. An adapted version of Crew Resource Management (CRM) training is proving to be a usable format in the hospital environment. We emphasize that paying attention to the subject of safety has to start early in medical education in order to incorporate non-technical skills into the hospital culture.
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