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Related Concept Videos

SBAR I: Understanding the Concept01:29

SBAR I: Understanding the Concept

Effective communication among healthcare professionals during hand-off reporting is essential to delivering safe and continuous patient care. Common professional interactions include reports to healthcare team members, hand-off, and transfer reports. Nurses routinely report information to other healthcare team members and also urgently contact healthcare providers to report changes in patient status.
Standardized methods of communication have been developed to ensure that information is...
Barriers to Effective Communication II01:21

Barriers to Effective Communication II

The barriers to effective communication also include cultural barriers, semantic barriers, gender barriers, and time constraints.
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
Types of Reports III: Telephone and Verbal Reports01:26

Types of Reports III: Telephone and Verbal Reports

Telephone and Verbal Reports in healthcare settings are two communication methods for conveying therapeutic instructions from healthcare providers to nurses or other healthcare staff.
Here's an overview of each type:
Telephone Orders
Assessment of apical radial pulse01:25

Assessment of apical radial pulse

Apical-Radial (A-R) Pulse Assessment
The A-R pulse assessment involves simultaneous evaluation of the apical and radial pulses. When the apical and radial pulse rates vary, this assessment helps identify a pulse deficit.
Pre-Procedural Preparation
Therapeutic Communication01:30

Therapeutic Communication

Communication is a lifelong learning process. Through therapeutic communication, nurses can collect relevant assessment data, provide education and counseling, and interact during nursing interventions. Sending and receiving messages occur through verbal and nonverbal communication techniques and can happen separately or simultaneously.
Verbal communication depends on language or a prescribed way of using words so that people can share information effectively. The critical aspects of verbal...
SBAR II: Application of SBAR01:14

SBAR II: Application of SBAR

SBAR is an effective communication tool used by healthcare professionals to communicate patient information accurately. SBAR stands for Situation, Background, Assessment, and Recommendation. For a better understanding, an example is given below.
SBAR Report from a Nurse to a Health Care Provider
S: "Hello, Dr. Smith. This is Jane, RN, from the Med Surg unit. I am calling to tell you about Ms. White in Room 210, who is experiencing increased pain and redness at her incision site. Her recent...

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Related Experiment Video

Updated: Jun 19, 2026

E-Patient Counseling Trial (E-PACO): Computer Based Education versus Nurse Counseling for Patients to Prepare for Colonoscopy
06:28

E-Patient Counseling Trial (E-PACO): Computer Based Education versus Nurse Counseling for Patients to Prepare for Colonoscopy

Published on: August 1, 2019

Patterns of communication during the preanesthesia visit.

Raymond A Zollo1, Stephen J Lurie, Ronald Epstein

  • 1Department of Family Medicine, University of Rochester School of Medicine and Dentistry, Rochester, New York, USA. raymond_zollo@urmc.rochester.edu

Anesthesiology
|October 8, 2009
PubMed
Summary

Anesthesiologists can adapt their communication style in preanesthesia clinics. However, patients seeking more information ("monitors") received more details during the interview compared to those seeking less ("blunters").

Related Experiment Videos

Last Updated: Jun 19, 2026

E-Patient Counseling Trial (E-PACO): Computer Based Education versus Nurse Counseling for Patients to Prepare for Colonoscopy
06:28

E-Patient Counseling Trial (E-PACO): Computer Based Education versus Nurse Counseling for Patients to Prepare for Colonoscopy

Published on: August 1, 2019

Area of Science:

  • Anesthesiology
  • Medical Communication
  • Patient-Centered Care

Background:

  • Effective communication is crucial for patient-centered care in preanesthesia clinics.
  • Previous studies on patient-physician communication lack observational data specific to anesthesiologist-patient interactions.

Purpose of the Study:

  • To investigate communication patterns between anesthesiologists and patients during preanesthesia interviews.
  • To compare anesthesiologist communication styles when interacting with patients exhibiting different information-seeking behaviors (monitoring vs. blunting).

Main Methods:

  • Utilized two standardized patients trained to represent distinct coping styles: information-seeking ('monitor') and information-avoidant ('blunter').
  • Recorded and analyzed preanesthesia interviews conducted by anesthesiologists with these standardized patients.
  • Assessed interview components, focusing on risk/informed consent discussions and patient-centeredness via surveys.

Main Results:

  • Interviews with 'monitor' patients were longer (17.4 min) than with 'blunter' patients (14.5 min).
  • More time was dedicated to discussing risks with 'monitor' patients (2.4 min) compared to 'blunter' patients (1.6 min).
  • Neither patient type reported high levels of involvement in setting anesthetic and recovery goals.

Conclusions:

  • Direct recording of interactions with standardized patients is a viable method for evaluating anesthesiologists' communication skills.
  • Anesthesia providers demonstrated adaptability in their approach based on patient type.
  • Information-seeking patients ('monitors') received a more comprehensive information exchange during the preanesthesia interview.