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Updated: Jun 19, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

The business case for quality.

Richard Boehler¹, Daniel Hardesty, Eva Gonzales

¹St. Joseph Medical Center, Towson, MD, USA. richardboehler@catholichealth.net

Healthcare Financial Management : Journal of the Healthcare Financial Management Association

|October 9, 2009

Summary

This summary is machine-generated.

Implementing a diabetes care management program offers a strong business case for quality improvement. Success hinges on a solid business plan and collaboration between clinicians and finance departments to manage resources effectively.

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Last Updated: Jun 19, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

Area of Science:

Healthcare Management
Diabetes Care
Quality Improvement

Background:

Implementing diabetes care management programs presents unique challenges.
Balancing quality of care with financial viability is crucial for healthcare organizations.

Purpose of the Study:

To outline key lessons learned from St. Joseph Medical Center's experience in establishing a diabetes care management program.
To identify critical factors for successful program implementation and sustainability.

Main Methods:

The study reflects on the practical experiences and outcomes of a specific healthcare institution.
Lessons were derived from the process of program development and integration within existing hospital systems.

Main Results:

A strong business case exists for investing in quality diabetes care management.
Clinician buy-in is significantly influenced by a well-structured business plan, supported by evidence from other organizations.
Effective resource allocation for simultaneous care improvement and financial benefit necessitates interdisciplinary collaboration.

Conclusions:

Successful diabetes care management programs require a strategic approach that integrates clinical quality with financial stewardship.
Collaboration between clinical professionals and financial departments is essential for optimizing resource deployment and achieving organizational goals.