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Elderly people in an orthopedic emergency room--assessment of quality
G Udén1, B Svensson, P O Jönsson
1Department of Nursing Science, University of Tromsö, Norway.
Quality Assurance in Health Care : the Official Journal of the International Society for Quality Assurance in Health Care
|January 1, 1990
Abstract:
About 25% of all outpatients in the emergency room at the department of orthopedics in Malmö are over 70 years of age. Fourteen per cent had no one to ask for help at home if needed. Seventy-two per cent understood the information given them correctly. About half of the patients reported satisfaction with the consultation. Three specific problems related to the service provided were identified; a long waiting time, a limited approach to the patients' problem and a lack of follow up care.