A survey of patient views on receiving vascular outpatient letters

T Brodie1, D R Lewis

  • 1University of Otago, Christchurch School of Medicine, Christchurch Hospital, Private Bag 4710, Christchurch, New Zealand.

Insights

Vascular surgery patients highly value and understand their clinic letters. This study suggests healthcare providers should consider giving patients copies of these letters for better information reinforcement.

Area of Science:

  • Medical Communication
  • Patient Education
  • Vascular Surgery

Background:

  • Effective communication is crucial in healthcare.
  • Patient understanding of medical information impacts adherence and outcomes.
  • Outpatient clinic letters contain vital information for patients.

Purpose of the Study:

  • To evaluate patient attitudes towards receiving copies of vascular outpatient clinic letters.
  • To determine the perceived usefulness and understanding of these letters by patients.

Main Methods:

  • A questionnaire was distributed to 100 patients attending a vascular outpatient clinic.
  • Patients provided feedback on letter content, understanding, and future preferences.

Main Results:

  • A 68% response rate was achieved.
  • 94% of patients found receiving a copy reinforced information, 93% found it helpful, and 96% understood the content.
  • 97% of patients desired to receive future letters.

Conclusions:

  • Vascular surgery patients demonstrate a positive attitude towards receiving clinic letters.
  • The findings support the adoption of providing patients with copies of their clinic letters in vascular outpatient settings.
Abstract

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