Jove
Visualize
Contact Us
JoVE
x logofacebook logolinkedin logoyoutube logo
ABOUT JoVE
OverviewLeadershipBlogJoVE Help Center
AUTHORS
Publishing ProcessEditorial BoardScope & PoliciesPeer ReviewFAQSubmit
LIBRARIANS
TestimonialsSubscriptionsAccessResourcesLibrary Advisory BoardFAQ
RESEARCH
JoVE JournalMethods CollectionsJoVE Encyclopedia of ExperimentsArchive
EDUCATION
JoVE CoreJoVE BusinessJoVE Science EducationJoVE Lab ManualFaculty Resource CenterFaculty Site
Terms & Conditions of Use
Privacy Policy
Policies

Related Concept Videos

Hearing01:31

Hearing

When we hear a sound, our nervous system is detecting sound waves—pressure waves of mechanical energy traveling through a medium. The frequency of the wave is perceived as pitch, while the amplitude is perceived as loudness.
Auditory Perception01:17

Auditory Perception

The auditory system is essential for sound perception, utilizing various critical structures. When sound waves enter the outer ear, they travel through the ear canal and cause the eardrum to vibrate. These vibrations are then transmitted to the middle ear, where three tiny bones – the malleus, incus, and stapes – amplify the sound. This amplification is crucial, as it ensures that the sound vibrations are strong enough to be conveyed to the inner ear. These vibrations then reach the cochlea, a...
Perception of Sound Waves01:01

Perception of Sound Waves

The human ear is not equally sensitive to all frequencies in the audible range. It may perceive sound waves with the same pressure but different frequencies as having different loudness. Moreover, the perception of sound waves depends on the health of an individual's ears, which decays with age. The health of one's ears may also be affected by regular exposure to loud noises.
The pitch of a sound depends on the frequency and the pressure amplitude of the source. Two sounds of the same frequency...
Factors Affecting Perception01:25

Factors Affecting Perception

Perception is influenced by perceptual set, context, motivation, and emotion. Perceptual set, or perceptual expectancy, refers to the tendency to perceive things in a particular way, influenced by previous experiences and expectations. This phenomenon affects the interpretation of stimuli, creating a set of mental tendencies and assumptions that impact sensory perceptions of sound, taste, touch, and sight.
An illustrative example of a perceptual set is the scenario where an airline pilot told...
Halo Effect01:27

Halo Effect

The halo effect is a cognitive bias in which an individual's overall impression influences judgments about their specific traits. This psychological phenomenon leads people to associate positive characteristics with those they perceive as generally good and negative characteristics with those they view as bad. This effect is particularly influential in social perception, professional evaluations, and decision-making processes.The Psychological Basis of the Halo EffectThe halo effect is rooted...

You might also read

Related Articles

Articles linked to this work by shared authors, journal, and citation graph.

Sort by
Same author

"We can make awful mistakes": exploring briefing and debriefing practices in hearing care appointments involving spoken language interpreters.

International journal of audiology·2026
Same author

Characteristics of Older Adults Seeking Hearing Aids for the First Time and Initial Fitting Parameters in Mainland China.

Audiology research·2026
Same author

Working With Spoken Language Interpreters: Strengthening Clinician-Interpreter Collaboration for Accessible Hearing Care.

Ear and hearing·2026
Same author

Identifying older adults' communication support needs and preferences: a scoping review of measurement instruments.

The Gerontologist·2026
Same author

Effects of second language exposure on the integrated digits-in-noise test in Cantonese non-native speakers with normal hearing.

International journal of audiology·2026
Same author

The Effect of Temporal Misalignment Between Acoustic and Simulated Electric Signals on the Time Compression Thresholds of Normal-Hearing Listeners.

Trends in hearing·2025

Related Experiment Video

Updated: Jun 18, 2026

Systematic Hearing Performance Evaluation Process for Adolescents with Cochlear Implantation at Early Ages
06:04

Systematic Hearing Performance Evaluation Process for Adolescents with Cochlear Implantation at Early Ages

Published on: March 24, 2023

Satisfaction with hearing aids: a consumer research perspective.

Lena L N Wong1, Louise Hickson, Bradley McPherson

  • 1Communication Disability Centre, School of Health and Rehabilitation Sciences, The University of Queensland, Brisbane, Australia. llnwong@hku.hk

International Journal of Audiology
|November 21, 2009
PubMed
Summary
This summary is machine-generated.

Hearing aid performance is key to user satisfaction. How hearing aid performance compares to expectations (disconfirmation) also impacts satisfaction, but less than performance itself.

More Related Videos

An Automated System for Sound Localization Testing in Hearing-Impaired Listeners
07:52

An Automated System for Sound Localization Testing in Hearing-Impaired Listeners

Published on: March 13, 2026

Applying an eMASS Customization Program as a Research Tool to Evaluate Consumer Benefits
08:27

Applying an eMASS Customization Program as a Research Tool to Evaluate Consumer Benefits

Published on: September 27, 2019

Related Experiment Videos

Last Updated: Jun 18, 2026

Systematic Hearing Performance Evaluation Process for Adolescents with Cochlear Implantation at Early Ages
06:04

Systematic Hearing Performance Evaluation Process for Adolescents with Cochlear Implantation at Early Ages

Published on: March 24, 2023

An Automated System for Sound Localization Testing in Hearing-Impaired Listeners
07:52

An Automated System for Sound Localization Testing in Hearing-Impaired Listeners

Published on: March 13, 2026

Applying an eMASS Customization Program as a Research Tool to Evaluate Consumer Benefits
08:27

Applying an eMASS Customization Program as a Research Tool to Evaluate Consumer Benefits

Published on: September 27, 2019

Area of Science:

  • Audiology
  • Consumer Psychology

Background:

  • Understanding hearing aid satisfaction is crucial for user adoption and benefit.
  • Consumer research models, like disconfirmation-expectancy, can offer insights into product satisfaction.

Purpose of the Study:

  • To evaluate the disconfirmation-expectancy model for describing hearing aid satisfaction.
  • To identify key factors influencing hearing aid satisfaction from the consumer's perspective.

Main Methods:

  • A disconfirmation-expectancy model was assessed using a sample of new hearing aid users (N=42) in Hong Kong.
  • The Profile of Hearing Aid Consumer Satisfaction (PHACS) self-report measure was used to assess expectations, performance, disconfirmation, and satisfaction.

Main Results:

  • Hearing aid performance was the strongest predictor of overall satisfaction.
  • Disconfirmation (performance vs. expectations) showed significant correlations with various satisfaction aspects.
  • Pre-fitting expectations were generally unrelated to satisfaction.

Conclusions:

  • Hearing aid performance is the most critical factor for consumer satisfaction.
  • While performance is paramount, the disconfirmation experienced by users should also be considered in understanding satisfaction.