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Applying an eMASS Customization Program as a Research Tool to Evaluate Consumer Benefits
Published on: September 27, 2019
Alex Christopoulos1, Lucy Reynolds
1National Social Marketing Centre, 20 Grosvenor Gardens, London, SW1W ODH, UK. a.christopoulos@nsmcentre.org.uk
This study reviews social marketing evaluation methods using 40 UK case studies. It identifies common challenges and offers recommendations for improving future program delivery and effectiveness.
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