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Description and qualitative evaluation of Jigsaw, an integrated young persons' mental health program
Thomas Callaly1, Seetal Dodd, Carmel Ackerly
1Executive Director and Clinical Director, Mental Health, Drugs and Alcohol Service, Barwon Health, Geelong, VIC, Australia.
Abstract:
Objective: The aim of this paper is to describe the establishment of an integrated young person's mental health service and the findings of a qualitative evaluation conducted 2 years after its establishment. Method: A qualitative evaluation of the service was undertaken using a semi-structured interview, a service satisfaction survey and partnership analysis tool. Results: The major problems encountered in establishing the service were insufficient recognition of the cultural challenges in working together, difficulty in recruiting general practitioners, establishing a youth friendly environment and maintaining the quality of the relationship between partners. Conclusion: Despite almost 3 years of preparation, many important aspects of change management were underestimated or inadequately attended to.
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