Empathy and error processing

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Humor or Rationality? The Neural Mechanisms of How Agent Type and Language Style Influence Satisfaction with Ride-Hailing Service Failure Recovery

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Michael J Larson1, Joseph E Fair, Daniel A Good

  • 1Department of Psychology, Brigham Young University, Provo, Utah 84602, USA. michael_larson@byu.edu

Psychophysiology
|December 25, 2009
PubMed

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