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Related Experiment Videos

User perceptions of multi-source feedback tools for junior doctors.

Bryan Burford¹, Jan Illing, Charlotte Kergon

¹Northern Deanery, National Health Service (NHS) North East, Newcastle upon Tyne, UK. b.c.burford@newcastle.ac.uk

Medical Education

|January 12, 2010

Summary

This summary is machine-generated.

Multi-source feedback (MSF) tools are valuable for medical careers, but UK junior doctors perceive them as not very effective. Textual feedback is preferred over numerical for communication and attitude assessment.

Related Experiment Videos

Area of Science:

Medical Education
Healthcare Professional Development
Feedback Mechanisms

Background:

Multi-source feedback (MSF) is increasingly vital in medical careers.
User attitudes significantly impact the effectiveness of MSF tools.
This study examined perceptions of textual versus numerical MSF tools among UK junior doctors, raters, and supervisors.

Purpose of the Study:

To compare user perceptions of textual and numerical MSF tools.
To evaluate the usability, usefulness, and validity of MSF tools.
To identify factors influencing MSF tool effectiveness and user satisfaction.

Main Methods:

Postal questionnaires distributed to trainees, raters, and supervisors in Northern England.
Analysis of responses to compare opinions on two MSF tools (textual vs. numerical).
Comparison of perceptions across different user groups (trainees, raters, supervisors).

Main Results:

Overall positive attitudes towards MSF, with tools deemed usable but not highly effective for identifying doctors in difficulty or providing developmental feedback.
Text-oriented tools were rated more useful for feedback on communication, attitude, and identifying doctors in difficulty.
Trainees expressed concerns about feedback validity due to insufficient rater knowledge, though raters reported using indirect information; trainees selected raters based on feedback value, relationships, and ease of completion.

Conclusions:

Despite positive general attitudes, the perceived effectiveness of MSF tools was low.
A slight preference for textual feedback exists, though raters may favor numerical scales.
Concerns regarding validity necessitate greater awareness of contextual and psychological factors to optimize formative benefits and prevent misuse in high-stakes situations.