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Implementation and evaluation of telehealth tools and technologies
Dena S Puskin1, Zohara Cohen, A Stewart Ferguson
1Office for Advancement of Telehealth, Health Resources and Services Administration, Rockville, Maryland 20857, USA. dpuskin@hrsa.gov
Experts recommend increased funding for telehealth research, focusing on technology assessment, evaluation, and dissemination to address healthcare disparities. Future research should prioritize primary care and multisite studies.
Area of Science:
- Health Services Research
- Biomedical Informatics
- Public Health
Background:
- Healthcare disparities persist, necessitating innovative solutions.
- Telehealth technologies offer potential to bridge access gaps.
- Previous research has not fully explored telehealth's potential.
Purpose of the Study:
- To discuss future research directions for telehealth in addressing healthcare disparities.
- To review current telehealth assessment, implementation, and evaluation efforts.
- To provide recommendations for telehealth service establishment and research funding.
Main Methods:
- Convened a conference of experts in June 2009.
- A panel reviewed the status of telehealth technologies.
- Developed practical and funding recommendations.
Main Results:
- Recommendations were made for telehealth service implementation.
- NIH funding recommendations focused on technology assessment, evaluation, and technical assistance.
- Emphasis on underfunded areas: primary care, multisite studies, nonphysician services, and methodological development.
Conclusions:
- Urgent need for NIH support in specific telehealth research areas.
- Development of a "gold standard" for telehealth studies is crucial.
- Strategic investment in telehealth research can mitigate healthcare disparities.
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