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Clinical undergraduate examination--voluntary patients' perspective
Anil Gandhi1, Gilberto K K Leung, N G Patil
1Department of Surgery, Li Ka Shing Faculty of Medicine, University of Hong Kong, Hong Kong. anil_gandhi@hotmail.com
Patient volunteers in medical student clinical exams often participate altruistically. Improving patient satisfaction requires better pre-examination information and clear communication regarding procedures and observers.
Area of Science:
- Medical Education
- Patient Experience
Background:
- Medical students worldwide rely on real patients for clinical assessments.
- Historically, patient volunteers were assumed to participate without question, but this perception is outdated.
Purpose of the Study:
- To investigate the experiences and expectations of patients volunteering in undergraduate medical examinations.
- To identify factors influencing patient satisfaction in this role.
Main Methods:
- A questionnaire survey was administered to 72 patients volunteering in final MBBS clinical examinations.
- Participants underwent three to four focused physical examinations before completing the survey.
Main Results:
- Most volunteers were first-time participants, motivated by a desire to help rather than financial incentives.
- 82% reported positive experiences, and over 90% would recommend participation.
- Fatigue was a common issue, potentially linked to examination duration.
- Volunteers desired more information on examination details, frequency, and observer presence.
Conclusions:
- Providing printed information during recruitment and conducting pre-examination briefings can enhance patient satisfaction.
- Addressing patient expectations for information is crucial for maintaining volunteer engagement in medical education.
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