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The competence crisis in middle management.

L P Benson

    Hospitals
    |April 20, 1991
    PubMed
    Summary
    This summary is machine-generated.

    Hospital CEOs are increasingly removed from daily operations. A management competence crisis stems from healthcare pressures and CEOs failing to adequately train and guide their managers.

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    Area of Science:

    • Healthcare Management
    • Organizational Leadership

    Background:

    • The hospital CEO's role has shifted from direct operational involvement.
    • Complaints arising from managerial errors escalate to the CEO's office.

    Purpose of the Study:

    • To analyze the causes of the management competence crisis in hospitals.
    • To identify the role of CEO leadership in addressing managerial shortcomings.

    Main Methods:

    • Expert opinion and analysis from a healthcare consultant.
    • Review of evolving responsibilities in hospital administration.

    Main Results:

    • The management competence crisis is attributed to external healthcare pressures.
    • A significant factor is the CEO's failure to provide necessary information, training, and guidance to managers.

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    Conclusions:

    • CEOs must actively ensure their management teams are equipped for their roles.
    • Addressing the competence crisis requires strategic CEO involvement in manager development.